Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing can vary between international designers.

Do you ship internationally?

Yes, RCM Shop ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are the colors of the items accurate?

We strive to display our products as accurately as possible. However, due to monitor settings and lighting, slight color variations may occur.

How do I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.